Our client, a recognized top employer in B.C is looking for a professional to join their team as a Service Representative.
Who you are!
You are a committed and proactive professional with a passion for customer service. Someone with excellent conflict management skills, communication skills, and time management. The ideal candidate has solid office experience working following legislation and procedures.
The Role
The role will work under the guidance of the Manager, Member Services, the role assists in managing the regulatory processes which define the practice of law in BC. The role advises applicants, review, and process applications, maintain membership records, ensure the annual regulatory requirements are met, and coordinate a variety of activities and projects which occur throughout the life cycle of a license to practice. This role will be a permanent placement.
Where is it based?
Vancouver, BC
Responsibilities
Respond to telephone and email inquiries from members, applicants for membership, and the public
Assess applicant credentials, education, and experience to determine their eligibility for admission, status change or indemnity coverage within set policies and procedures
Identify issues that may impact eligibility and require further review and
Provide feedback and advice on member status options, application decisions, and missing information or application requirements
Process requests for law corporation permits, law firm and LLP registration, and other employment-related changes
Ensure members are in compliance with mandatory practice
Verify member information on record and the authenticity of lawyer signatures in order to prepare Certificates of Standing and Authentication
Ensure that the records and information on the centralized member database for the organization and the public is accurate and up to date
Performing other related duties and participating in special projects as assigned by the Manager
Must Haves
Completion of post-secondary education, preferably a bachelor’s degree in a field related to administration and regulation
Minimum four years of office experience, working with legislation, bylaws, or policies and procedures
Experience evaluating credentials or assessing applications in an educational, insurance, or regulatory environment is an asset
Advanced knowledge of Microsoft Office and databases
Experience as a legal assistant is an asset
Is this you?
Please send your resume to jobs@expertrecruiters.com or apply online @ https://expertrecruiters.secure.force.com/ExpertRecruiters with your resume and cover letter to the attention of Darcia Bower, Managing Director, if you have already met a member of our team and are interested in this opportunity please call or email us asap.
