Helpdesk staff – (Temporary) FILLED

Our client is looking for a professional to join their team from September 5 to November 3, 2023.
 
Where is it based?
Vancouver, BC
 
Responsibilities

  1. Provides professional customer-friendly timely helpdesk support to staff.

  2. Responsible for researching and solving all user desktop and mobile device issues. Ensures issues are fully resolved and/or re-assigned to other IT staff as appropriate.

  3. May order and deploy equipment.

  4. Perform user account management, including account creation, password resets, application access, and disabling user accounts when requested.

  5. Active Directory maintenance.

  6. Assists with the administration of Outlook global address books and email groups.

  7. Install, test, and configure new workstations, peripheral equipment, and software.