Our client is looking for a professional to join their team.
What Your Impact Will Be
The position reports to the manager, the role will be a right hand to the manager and help with special projects. The ideal candidate will have healthcare regulatory experience or regulatory experience. Team leadership/supervisory experience is required. The role will lead the compliance and assessment teams. Meeting with the team regularly, overseeing day-to-day, handling escalations and more complex files.
This role will also support the development and maintenance of policies, standards, and processes.
Where is it based?
Vancouver, BC.
Responsibilities
Human resource management (with input from the manager):
undertake regular meetings with staff
provide direction, support, training, mentoring, and oversight to staff members as appropriate
assign and monitor tasks as appropriate
monitor and provide input and feedback on staff performance
promote teamwork and collaboration
Lead and support processing complex applications:
create forms as required, and conduct necessary follow-up and monitoring
support team with reviewing and summarizing significant and complex information into meaningful correspondence
review and approval of documents
monitor, identify, and follow up on files
generate both operational and ad hoc reports as required
Lead and support the team to conduct regular file audits and to provide overall support
conduct file review audits
answer general questions
liaise with other departments/organizations
ensure document errors are corrected in a timely and accurate manner
provide recommendations and implementation oversight of any policy and process changes to increase accuracy
support team with reviewing and summarizing significant and complex information into meaningful correspondence
draft general correspondence for the manager and/or executive director
generate both operational and ad hoc reports as required
Other duties include but are not limited to the following:
participate in the development and recommendation of changes to policies, standards, etc.
identify issues for discussion at meetings
draft and respond to routine correspondence
lead and or assist with special projects related to the department
coordinate existing or improved procedures with IT
assisting with calculating departmental statistics and reporting
represent the department with IT project development and implementation
Must Haves
Minimum of two to four years of relevant regulatory experience or equivalent combination of education and experience
Minimum of two to four years of people leadership experience with a proven ability to mentor, motivate, and develop staff
A bachelor’s degree, or higher, is preferred or the equivalent in experience and qualifications
Strong analytical skills with the ability to seek out and offer solutions to complex issues
Exceptional organizational and communication skills, along with keen attention to detail, to manage a high volume of work and set work priorities
Ability to work independently, and as a team player, in a fast-paced environment
Strong working knowledge of Microsoft Office applications including Access, Word, and Outlook
Intermediate or advanced Microsoft Office Excel working knowledge
Familiarity with scientific/medical language is an asset
Excellent oral and written communication skills
Proven ability to perform multiple tasks, balance continuous demands and priorities, and meet deadlines
Strong interpersonal skills
Ability to maintain a calm demeanor during busy or stressful times
The ability to exercise good judgment in recognizing the scope of authority and protecting confidential information is a must
Initiative and strong problem-solving skills
Ability to exercise tact and discretion when handling sensitive and/or confidential matters
What’s in it for you?
Salary: $65,344 to $ $79,000 range, depending on experience.
Benefits
Telecommute: 40%
