Case Administrator (6 Months – Full Time Contract) FILLED

Our client, a recognized top employer in BC is looking for a professional to join their team.

Who you are!
You are a detail-oriented professional with strong organizational skills. You have excellent interpersonal and communicational skills that allow you to engage with staff and public at a variety of levels of responsibility while maintaining confidentiality, professionalism, and diplomacy. You have strong organizational skills, can assess priorities, and manage a broad range of activities.
The Role
The role reports to the conduct manager and in accordance with company’s policies and procedures, the case administrator is responsible for maintaining complaint files and collaborating with managers and other case administrators with respect to the daily activities of the complaints department.
Where is it based?

• Vancouver, BC.

Responsibilities
Maintain complaint files

• Act as a liaison between all parties involved in each complaint

• Create, open, close and file complaint files

• Send form letters to complainants and physicians

• Manage bring-forward system and send form letters accordingly

• Review complaint materials for risks and escalate at necessary.

• Review complaint files for completeness, consistency, and accuracy

• Track further actions arising from case conclusions

• File committee minutes

  
Provide administrative and clerical support to the complaints department

• Draft correspondence and other documents or reports

• Attend interviews with physicians and deputy registrar

• Take clear, legible notes during interviews

• Respond to telephone inquiries from both physicians and members of the public regarding the complaint process

• Assist with the preparation for committee as required

• Photocopy complaint file documents as necessary

• Other administrative duties as required

  
  
Must Haves

• Successful completion of grade 12 supplemented by a two‐year office administration diploma or equivalent combination of education and experience; post-secondary education is advantageous

• Previous experience interfacing with patients or the public is an asset

• Excellent critical thinking, analytical and problem-solving skills

• High level of attention to detail, with demonstrated ability to multi-task in a fast-paced environment

• Excellent written and verbal communication skills

• Excellent editing and proof-reading skills

• Demonstrated ability to work under pressure and deal with diverse members of the public and the profession in emotional situations

• Strong interpersonal skills required to successfully facilitate resolution to complex situations

• Solid understanding of professional regulation and processes an asset

• A background in health care or familiarity with medical language is preferred

• Working knowledge of Microsoft Office applications including Word, Outlook, Excel, and Teams

Paralegal – (Temporary) ASAP start (On hold)

Our client is looking for a professional to join their team for a 2–3-month term.
 
What Your Impact Will Be
 
You will be supporting our Unauthorized Practice and Intake & Early Resolutions departments (50% split for the two departments). The role supports completing administrative work, drafting, and filling legal documents, maintaining paper and digital records, and performing research.
 
Where is it based?
Vancouver, BC
 
Must Haves

• Paralegal background and experience.

• Excellent time management, analytical, and writing skills.

• Professional judgment and excellent communication skills

• Ability to act independently and demonstrate initiative.

• Proficiency with Microsoft Office.

Legal Admin Assistant – (Temporary)ASAP (On hold)

Our client is looking for a temp professional to join their team until the end of October (full-time).
 
Who you are!
You are a professional with legal administrative background/ experience. You have excellent communication skills and attention to detail. You will provide support to the Custodianships and Unauthorized Practice departments. This position calls for the ability to act with a high degree of attention to detail.
 
Where is it based?
Vancouver, BC
 
Must Haves

• Legal administrative experience and/or studies

• Excellent communication skills, time management, and proofreading skills

• Proficiency with Microsoft Office

 
What’s in it for you?  Or What do they offer?

• Salary $25 - $30

• Plus 4% in lieu of vacation

Corporate Services Assistant, Operations (temporary) FILLED

Our client, a recognized top employer in BC is looking for a temporary Corporate Services Assistant.
 
The Role
Reporting to the Corporate Services Supervisor, the corporate services assistant is responsible for supporting operations in a timely, accurate, and customer service-oriented manner. Responsibilities will fluctuate depending on business needs and requirements to deliver hospitality and corporate services-related activities. The candidate must have excellent communication skills.
Where is it based?

• Downtown, Vancouver

 
Responsibilities

• Receives, logs, opens, sorts, and distributes incoming correspondence, ensuring all documents are handled in accordance with established policies and procedures

• Sorts prepares, and processes outgoing mail and packages, including couriers, registered mail, etc.

• Coordinates, prepares, and processes mass mail-outs in cooperation with the department generating the mail, and liaises with external service providers regarding mass mail-out issues

• Operates mailing machine, postage equipment and computerized accessories o maintains a pool of information on current postage charges and services, answers queries as required, and ensures adherence to new or revised postal regulations

• Ensures that all multifunction devices are operational and adequately stocked

• Undertakes photocopying and scanning as required

• Responds to a variety of queries and requests from staff, ensuring the highest level of customer care and confidentiality are maintained at all times

• Ensures that all copy rooms are adequately stocked with stationery supplies, etc.

• Assists in the management of the company’s parkade in relation to the allocation of parking stalls to staff and guests

• Ensures all meeting rooms have been set up as appropriate, including catering/refreshment requirements

• Undertakes cleanup of all meeting rooms and staff rooms/kitchens as required

• Maintains regular supplies for kitchens and coffee stations

 
 
Qualifications and skills:

• Successful completion of grade 12; office/hospitality experience is desirable

• Has facilities experience (can change lightbulbs, move furniture, etc)

• Ability to perform physical tasks, such as standing, bending, reaching, stooping for extended periods of time, and lifting boxes, mailbags, and other items up to 40 lbs/18 kg

• Working knowledge of Microsoft Office applications including Excel, Word, and Outlook

• Ability to organize and set work priorities

• Ability to work both independently and as a team member

• Ability to maintain a calm demeanor during busy or stressful times

• Ability to exercise good judgment in recognizing the scope of authority and protecting confidential information

• Good written and verbal communication skills

• Must be safety conscious at all times, for example, when operating mailing, filing, and delivery equipment, and delivering correspondence throughout the office

What’s in it for you?

• Salary: $21- $22 per hour

• 7- hour work week

Temp Admin Assistant– (Temporary, start asap) FILLED

Our client is looking for an enthusiastic professional to join their team. The ideal candidate has intermediate experience (at a minimum) in working with SharePoint and Excel.
 
This role will be working on a specific project migrating documents from SharePoint to cloud storage. The individual needs to be detail-oriented, be able to follow instructions accurately, and be able to deal with high volumes of data/information.
This is a 4-week assignment.
 
Where is it based?
Vancouver, BC. The role is in office.
The hours are 8:30 am to 4:30 pm.
 
What’s in it for you? 
Salary: $24 per hour plus 4% in lieu of vacations

ACCOUNTS PAYABLE ADMINISTRATOR – TEMPORARY (FILLED)

Our client is looking for a professional to join their team. The temp will support with expense filling, data entry, and general accounts payable tasks.
 
The Role
The ideal candidate is a professional with strong analytical skills. Someone with impeccable attention to detail, well-organized, and good at multitasking. Capable of being consistently accurate and efficient in your work, handling multiple demands at a time to meet deadlines.
 
Where is it based?

• Vancouver, BC

Responsibilities

• Responsible for processing accounts payable trade invoices, staff expenses, and claims for various companies, ensuring proper authorization and compliance with policies.

• Process accounts receivable invoices, including billings, account for cash receipts, and prepare bank deposits.

• Respond to inquiries by vendors, customers, and staff on a variety of matters.

• Other duties as required.

Must Haves

• High school graduation supplemented by post-secondary education or technical training, as well as one to three years of related experience; OR an equivalent level or related work experience in lieu of post-secondary education may also be considered.

• High level of computer literacy including comprehension of Windows-based systems, intermediate-level Word and Excel skills, and email, and internet capabilities.

• Working knowledge of accounting processes and procedures.

• Experience in the Great Plains is an asset.

• Excellent customer service, interpersonal, verbal, and written communication skills.

• Ability to keep detailed and accurate records, reconcile accounts perform multiple tasks, balance priorities, and meet deadlines.

• A high degree of accuracy as well as organizational and problem-solving skills and ability to demonstrate sound judgment.

• Ability to work in a team environment as well as work independently.

 
What do they offer?

• Salary of $25- $28

• Remote work

• 7-hour workday. Monday to Friday

Administrative Assistant– (Temporary) FILLED

Our client is looking for a professional to join their team for three months.

What Your Impact Will Be
Reporting to the manager, the administrative assistant is primarily responsible for providing administrative support to the entire department. Key skills are strong attention to detail and the ability to handle a busy workload.

Where is it based?
In office. Vancouver, BC

Responsibilities
Duties include but are not limited to the following:
Provide administrative support to the department, such as:

• file and retrieve corporate documents, records, and reports for review/interview/sign-off

• provide general telephone/email assistance by responding to inquiries and forwarding as appropriate

• draft and respond to routine correspondence

• collate and distribute numerous correspondence, either via email or mail

• generate reports and draft presentations

• open, sort, and distribute incoming correspondence

• review lists, check information, and update relevant databases

• liaise other departments to update materials, e.g. questionnaires, email notifications, and reminder emails

• provide general support and assist with following up to questions

• lead and/or assist with special projects related to the department

• perform other duties as required

 
Must Haves
Required skills and qualifications include:

• high school graduation plus a minimum of one year of post-secondary education with training in administrative/secretarial practices or an equivalent combination of education and experience

• demonstrated  high level of initiative, time management, and organizational ability

• ability to meet deadlines

• experience drafting minutes and correspondence

• excellent communication skills, both written and verbal

• excellent editing and proofreading skills

• attention to detail and a high level of accuracy

• working knowledge of Microsoft Office applications including Word, Access, Outlook, and PowerPoint

What’s in it for you?
Salary: $23 - $24 plus 4% in lieu of vacations

Helpdesk staff – (Temporary) FILLED

Our client is looking for a professional to join their team from September 5 to November 3, 2023.
 
Where is it based?
Vancouver, BC
 
Responsibilities

1. Provides professional customer-friendly timely helpdesk support to staff.

2. Responsible for researching and solving all user desktop and mobile device issues. Ensures issues are fully resolved and/or re-assigned to other IT staff as appropriate.

3. May order and deploy equipment.

4. Perform user account management, including account creation, password resets, application access, and disabling user accounts when requested.

5. Active Directory maintenance.

6. Assists with the administration of Outlook global address books and email groups.

7. Install, test, and configure new workstations, peripheral equipment, and software.

Administrative Assistant (Temporary) Start ASAP (FILLED)

 
Our client, a recognized top employer in BC is looking for a temporary Administrative Assistant.

Who you are!
The ideal candidate is a proactive, discrete, and detail-oriented person with solid communication skills. An individual capable of interpreting complex policies and standards; able to remain calm during busy or stressful times while maintaining excellent customer service

Where is it based?

• Downtown, Vancouver

 
Responsibilities

• Compile and review required documentation

• Attend to calls, emails, and voicemails related to inquiries

• Provide general administrative office support

• Type routine correspondence

• Data entry

• Deal with confidential information

• Other duties as required by the manager of the department

 
Qualifications and skills:

• Post-secondary degree (preferred) or an equivalent combination of education and experience

• Background in health care or familiarity with medical terminology is an asset

• Previous work experience in customer or patient service is an asset

• Knowledge of Microsoft Office applications including Word, Access, Outlook, and PowerPoint

• Excellent editing and proofreading skills

• Excellent research and analytical skills

• Strong organizational and time-management skills

• Ability to interpret, research, and apply complex standards to provide information

• Attention to detail and a high level of accuracy

• Excellent communication skills, both written and verbal

• Ability to maintain discretion and exercise good judgment when dealing with confidential information

 
What’s in it for you?

• Salary: $24 per hour

Administrator, Benefits – Temporary (FILLED)

Our client is looking for an enthusiastic professional to join their team.

Who you are!
You are an individual with strong analytical skills. The ideal candidate will be a professional with finance administration experience. Someone that is dedicated, organized, and has strong communication skills.

The Role
Reporting to the Accounting Manager, the Benefits Administrator is responsible for a variety of Benefits functions including review, approval, processing and finalizing of applications to the company’s different programs and will support the finance team.
  
Where is it based?

• Vancouver, BC.

Responsibilities
The Benefits Administrator

• Provides comprehensive information by phone, email, or in person.

• You create specifically requested reports using the membership reporting system; and validate the prepared reports thoroughly.

• You will send out communication to the appropriate staff members, including reminder notices as required.

• Other administration duties as required.

Qualifications
  

• Experience working in finance administration.

• Strong critical thinking and analytical skills

• Strong verbal and written communication skills

• A business or finance diploma and/or certificate or equivalent experience is an asset

  
  What is in it for you?

• Pay - $25 an hour

• Work Remotely

Senior Administrative Assistant – (Temporary) FILLED

Our client is looking for an enthusiastic professional to join their team and cover a short-term leave until approximately November.
 
What Your Impact Will Be
 
The position requires strong organizational and proactive coordination skills, and the ability to manage multiple priorities simultaneously. The candidate is expected to have excellent oral and written communication skills as they will communicate with varied stakeholders in an informative or consultative manner. This role requires someone who has outstanding attention to detail, a high level of confidentiality, and possesses strong business acumen.
 
Where is it based?
Vancouver, BC
 
Must Haves

• High school graduation and some related work experience; OR an equivalent level of related work experience, education, and/or training may also be considered

• Excellent writing skills, and proven ability to develop clear, concise, and comprehensive written communication

• Excellent judgment in setting priorities, identifying issues, and determining action required when working under pressure and deadlines

• Superior interpersonal, oral communication, and relationship management skills

• Adept at balancing major concurrent tasks and projects, and working with both office and field staff in a coordinated manner

• Proven ability to respond to a wide variety of issues and deal with unclear situations and conflicting demands, and to seek leadership direction and support with priority setting when needed

• Excellent computer skills using Word, PowerPoint, Outlook, and Excel

• Demonstrated ability to work independently and as a member of the team

What’s in it for you? 

• Salary: $26.9 – $30.7 per hour

• Remote work

Accounting Clerk– (Permanent) ASAP start

Our client is looking for a professional to join their team.

What Your Impact Will Be

Reporting to the Corporate Accounting Manager. This role’s main responsibilities include completing all accounting entries and reconciling corporate and third-party transactions on a weekly and monthly basis. Customer support for orders, inquiries, issues, and complaints as well as administrative support to other locations will also be part of this position.

Where is it based?

Richmond, BC

Responsibilities

·       Database uploads

·       ACH entries

·       Reconcile and enter Blackhawk and Incomm entries

·       Balance liabilities weekly and monthly

·       Follow up on variances with Blackhawk, Incomm, and First Data

·       Blackhawk and Incomm recon file uploads

·       First Data weekly liabilities uploads

·       Buyatab uploads and entries

·       Reconciling clearing accounts

·       Order reconciliation

·       Code monthly Eigen invoices

·       Process orders

·       Accrue monthly activations and payments

·       Provide support for orders, inquiries, issues, and complaints

·       Ad hoc tasks as required

·

Must Haves

·       Recent undergraduate

·       Completed or enrolled in accounting courses would be an asset

·       Completed Excel and Access courses would be an asset

·       Problem-solving and critical thinking

·       Time management and prioritization skills

·       Strong verbal and written communication skills

·       Attention to detail

·       Ability to handle a high volume of work during peak periods (month ends/December)

·       Proficient in Excel formatting and functions

·       Ability to work independently and effectively collaborate within a small team

What’s in it for you? 

Salary: 50,000 – 55,000 plus benefits

Is this you? (Link for LinkedIn)

Please send your resume to jobs@expertrecruiters.com  or apply online at https://adr.to/7syreai with your resume and cover letter to the attention of Darcia Bower, Managing Director, if you have already met a member of our team and are interested in this opportunity please call or email us asap.